Operations Manager: Belvidere, Illinois
Our customer in Belvidere, Illinois is a family-owned operation and has been providing truck and trailer repair in the region for over 30 years. They are looking for hardworking, reliable individuals to join their team. As an Operations Manager, you will be responsible for planning, controlling, coordinating and supervising the entire range of production activity, as well as the division personnel. In addition, you will play a key role in creating processes and procedures to continuously improve operations ensuring timeliness and cost efficiency.
Responsibilities of the Operations Manager:
- Lead, manage and hold team accountable.
- Perform quality controls, monitor production KPIs, manage shift and shop meetings, and review service orders for approval.
- Complete and send customer invoices weekly.
- Create and send estimates directly to customers.
- Oversee warranty policies and procedures.
- Triage unscheduled customer visits and designate work to technicians.
- Improve operational management systems, processes, and best practices.
- Ensure all operations are carried on in an appropriate, cost-effective way.
- Assist with hiring process for qualified mechanics.
- Help the organization’s processes remain safe and legally compliant.
- Find ways to increase quality of customer service and company culture.
Requirements and Qualifications:
- Proven work experience as Operations Manager or similar role.
- Leadership ability.
- Excellent verbal and written communication skills.
- Outstanding organizational skills.
- Knowledge of organizational effectiveness and operations management.
- Degree in Business, Operations Management, or related field preferred.
Compensation: $75K-$120K annually.
Benefits:
- Paid training.
- Simple IRA plan.
- Uniforms provided.
- 1 week paid vacation after 1 year of service.
Type: 1st Shift, Full-time
Schedule: Monday – Friday (evening and weekend work may be required as job duties demand).
Hughes Resources is a full-service human resources agency located in Dixon, Freeport, and Rockford, Illinois, and Monroe and Beloit, Wisconsin. We are a growing company that values professionalism, respect and knowledge, and that promotes a positive work environment! We find valuable placements for employees looking for work and employers looking for staff. Put us to work, finding you work. We offer competitive pay rates and the ability to opt in to our health insurance plan. Visit us online to complete an application today. Learn more.
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